More than 80 stores promised deep price reductions that they didn’t exercise or advertised “great opportunities” and “must-have deals” for products sold at regular prices. All to deceive customers, during the latest release of the “Black Friday” and “Internet Monday” campaigns.
An inspection conducted by the Food and Economic Safety Authority (ASAE), which took place in the past week and a half and ended on Monday, found these violations, especially in the sectors of clothing sales and trading in electrical, electronic and computer tools. He also mentioned more illegal promotions in virtual stores.
The ASAE process had a national scope, examined 1,453 economic operators and ended up opening 81 administrative offense cases. ASAE Inspector General Pedro Portugal Gaspar confirms, “There was an overall default rate of about 6%. It’s a satisfactory number and it’s down a bit this year.” As for JN, the same responsible person reveals, however, that the number of irregularities detected in stores selling products online is higher. “The ratio is 12%. Online commerce brings a break with two concepts, time and space, which makes inspection more difficult. It remains a challenge for the consumer, who no longer has a place to complain. Let’s ramp up the inspection process,” he says.
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