The decision not to reflect the development of inflation in the prices of its services, which reached 4.3% in Portugal, will have a significant impact on commission income in 2024, but at the same time represents, for Caixa clients, a saving in access to banking services.
After the Banking Forum, which took place on Thursday, Paulo Macedo revealed that in 2024, once again, Caixa Geral de Depósitos will not increase the bank's commissions, as it is the bank's turn to send an official statement of this guarantee.
“We will not change the price list,” CGD CEO said, and in doing so, “we are contributing to lower inflation.”
“In 2024, Caixa Geral de Depósitos has decided not to increase the prices of its services (such as accounts, cards and transfers), as it has already done in 2023, with the aim of helping Portuguese families maintain their household budget in a context of high inflation rates,” it said. Statement.
The decision not to reflect the development of inflation in the prices of its services, which reached 4.3% in Portugal, “will have a significant impact on commission income in 2024, but at the same time represents, for Caixa’s clients, savings in access to services.” “For banking,” explains CGD.
The bank says that taking into account the inflation rate recorded over the past two years, CGD has not passed on the accumulated 12.1% price increase to its clients.
“Caixa Bank remains the most competitive bank among the largest banks operating in the Portuguese market, both in prices for basic products such as the account maintenance commission, the cost of SEPA transfers, the commission for presenting cards and debit cards, and the commission from over-the-counter cash withdrawals, among others.” “, says the state-owned bank.
“Even with the freeze in the value of commissions, Caixa remains the bank with the largest exemptions on the market,” highlights CGD.
The bank states that low-income pensioners, who have deposits of up to 5,000 euros, “remain exempt from paying account fees.” Retirees whose income is less than 1.5 minimum wages also remain exempt from paying account maintenance fees.
CGD also reviewed the operation of accounts for young former university students, in September last year, extending the commission exemption on Caixa accounts up to the age of 30, whereas young people up to the age of 25 had only previously been exempted.
“Caixa, the distinguished leader with a share of more than 42% in minimum banking (SMB), in 2024, will continue to exempt all low-income clients from any commission (salary, pension or social benefits below the minimum for wages),” the bank confirms.
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