There has been a lot of talk these days about many Portuguese people returning to the regulated gas market. As we explained here, the process is relatively simple, but the number of people who requested the change made the process difficult.

The CEO of Galp today criticized the government’s action to allow a return to the regulated gas market.

The transition to an organized market has led to huge queues
With the price of gas skyrocketing, many Portuguese wish to return to the regulated market.  Since the beginning of September, it has become possible to make this change in the physical stores of those sold and it will also be possible through the Internet.
Today, Galp's CEO defended a return to the regulated gas market, which covers families and small businesses, arguing that it "is not an effective measure to benefit those who need it."
The official said that the company is discussing with the government the measure that makes it have to direct more natural gas for sale in the regulated market, i.e. cheaper, noting that it "reflects years of progress towards liberalization and the free market."  .

Before Andy Brown, Minister of Environment and Climate Action, Duarte Cordero, was also present at the conference, addressing, among other topics, the difficulties being reported in transitioning to a regulated electricity market (in natural gas, change is only possible from 1 October).
The official apologized to the Portuguese who are looking for tariffs lower than those practiced in the free market and who have had difficulties in moving to the regulated market, such as long queues for service in physical stores of merchants.
"Many families are changing," Duarte Cordero said, although he doesn't yet have an exact number of customers who have actually changed systems.
"We regret this minor inconvenience and we are trying to prevent mistreatment or exploitation of this inconvenience," the environment minister affirmed.