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A diverse and inclusive work environment – Human Resources

A diverse and inclusive work environment – Human Resources

Servdebt is an asset management and recovery company, 15 years old.

With 100% Portuguese capital and several quality certificates, Servdebt already has around 400 employees in the three geographical regions in which it is located: Lisbon, Vila Nova de Gaia and Madrid.

Contrary to the image that the distressed loan servicing sector often has, companies like Servdebt can facilitate problem solving for people who, at a certain point in their lives, have had difficulties paying the credits they have contracted.

Therefore, working at Servdebt also contributes to solving the financial problems of specific people and, at the same time, meeting the expectations and interests of our investor clients.

So, more than:

  • Attractive facilities, with recreational areas and services ranging from a doctor, dietician, massage therapist or manicurist;
  • Table football, arcade and playstation.
  • days off and days off due to seniority;
  • health and life insurance;
  • surprising activities, but also significant events on certain dates;
  • remote work policy and a reduction in the number of hours employees work per week;
  • Protocols and Partnerships…

What sets Servdept apart is its unique culture. A culture of proximity based on the values ​​of innovation, commitment, transparency and excellence that dares every day to take risks with new solutions to remain a national and international reference in loan service and property management.

We offer a diverse and inclusive work environment, with an average age of about 35 years and with a positive deviation in relation to most Portuguese companies in terms of the proportion of women in their employees (60%) and the proportion of women in leadership positions (53%).

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On the other hand, a large part of rewards is associated with achieving goals. We define responsibilities concretely, promote a healthy and effective relationship between different departments, while also focusing on information security and the security of all employees, and strive to improve the quality and extent of internal information, so that everyone feels an active role in decision-making.

Is it perfect company? No, which is fine for anyone on the trip. It gives us room to improve and grow, and each one has room to contribute new ideas and solutions.

This is also why Servdebt is one of the best companies to work for in Portugal: because it still has a long way to go and that every day challenges those who collaborate with it to do better, to have best practices, to be more rigorous And ambitious.

Is that easy? no. Is it attractive to everyone? No, but there is room for everyone who feels part of someone’s dream project. We make that dream come true, walking confident that we can move forward with the certainty that every day is a new opportunity to be and do better and that the sky’s the limit.

This article appeared in the March (No. 147) issue of Human Resources.

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